Terms of service

Effective Date: January 1, 2026

Welcome to Retro Industries Inc. By accessing this website, purchasing products, submitting an order, requesting a quote, approving an invoice, or engaging in business with Retro Industries Inc (“Retro Industries,” “Company,” “we,” “our,” or “us”), you agree to the following Terms of Service.

Please read these terms carefully before using this website or placing an order.

1. Business Overview

Retro Industries Inc operates as a supplier, manufacturer, reseller, designer, and project coordinator for decorative products, vintage-inspired décor, signage, commercial installations, furnishings, branded environments, custom fabrication, and related merchandise for both consumer and commercial customers.

We serve:

Direct-to-consumer retail customers
Commercial clients
Designers
Restaurants
Bars
Hotels
Dealerships
Event spaces
Retail stores
Collectors
Wholesale buyers
Specialty projects

Some products are stocked and ready to ship, while others may be custom-built, made-to-order, imported, fabricated, or specially sourced.

2. Order Acceptance

Submission of an order does not guarantee acceptance.

We reserve the right to:

Refuse service
Cancel orders
Limit quantities
Decline transactions
Require identity verification
Require signed acknowledgments or agreements
Refuse high-risk transactions

Orders may be canceled if:

Inventory errors occur
Pricing errors occur
Fraud is suspected
Payment cannot be verified
Shipping limitations arise
Product availability changes

3. Product Information & Availability

We make reasonable efforts to accurately display:

Product descriptions
Dimensions
Colors
Materials
Specifications
Availability
Production timelines

However:

Colors may vary by monitor or device
Handmade products naturally vary
Vintage-style finishes intentionally contain inconsistencies
Specifications may change without notice
Inventory levels may fluctuate

We reserve the right to modify products, pricing, specifications, or availability at any time.

4. Shipping & Fulfillment

Most in-stock retail items ship within approximately:

2 business days for processing
Delivery typically within 7 business days

Transit times are estimates only and are not guaranteed.

Certain items may require:

Freight shipment
Crating
Signature confirmation
Appointment delivery

Customers are responsible for providing accurate shipping information.

Retro Industries Inc is not responsible for:

Carrier delays
Weather delays
Missed deliveries
Incorrect addresses provided by customers
Freight terminal storage charges
Delays caused by force majeure events

Risk of loss transfers upon delivery to the carrier unless otherwise required by law.

5. Returns & Refunds

Our Refund Policy is incorporated into these Terms by reference.

For standard retail purchases:

Eligible in-stock items may be returned within 30 days
No-questions-asked returns apply to qualifying regular-priced retail products
We pay return shipping on eligible standard retail returns

Exclusions include:

Commercial transactions
Wholesale orders
Custom products
Personalized items
Made-to-order items
Special-order items
Project-based work
B2B transactions governed by separate agreements

Separate signed agreements, invoices, proposals, acknowledgments, or contracts override general website policies where applicable.

6. Commercial & Custom Projects

Commercial, wholesale, fabrication, sourcing, and custom projects may require:

Deposits
Signed approvals
Production acknowledgments
Special order agreements
Separate payment schedules

These projects may involve:

Longer lead times
Material sourcing
Third-party manufacturing
International production
Freight coordination
Engineering approvals
Installation coordination

Unless otherwise agreed in writing:

Deposits for custom work may be non-refundable once production or sourcing begins
Approved designs become final once production starts
Delays caused by customer approval timelines do not constitute breach

7. Intellectual Property

All website content including:

Logos
Branding
Graphics
Product photography
Marketing materials
Text
Designs
Layouts

are the property of Retro Industries Inc or its licensors and may not be copied, reproduced, or distributed without written permission.

Some products may reference historical brands, nostalgic themes, or vintage-inspired artwork. Retro Industries Inc does not claim affiliation with or endorsement by third-party trademark holders unless explicitly stated.

8. Limitation of Liability

To the maximum extent permitted by law, Retro Industries Inc shall not be liable for:

Indirect damages
Consequential damages
Lost profits
Business interruption
Delayed deliveries
Loss of use
Installation costs
Third-party labor costs
Carrier damage beyond available insurance coverage

Our maximum liability shall not exceed the purchase price paid for the specific product or transaction giving rise to the claim.

9. Chargebacks & Payment Disputes

Customers agree to contact us directly before initiating payment disputes or chargebacks.

Fraudulent or abusive chargebacks may result in:

Collection activity
Legal action
Recovery of attorney fees where permitted
Denial of future service

We maintain detailed records including:

Shipment records
Tracking information
Delivery confirmations
Communications
Production documentation
Signed approvals where applicable

10. Website Use

You agree not to:

Use the site unlawfully
Attempt unauthorized access
Disrupt website operations
Submit false information
Misrepresent identity
Copy content without permission

We reserve the right to terminate access to the site at our discretion.

11. Governing Law

These Terms shall be governed by the laws of the State of Florida without regard to conflict of law principles.

Any disputes arising from these Terms or transactions with Retro Industries Inc shall be handled in the appropriate courts located in Florida unless otherwise agreed in writing.